1. WHAT ARE YOUR DAYS AND HOURS OF OPERATIONS?

      Open all days except Tuesdays

      Monday:  10:30am - 7pm

      Tuesday: Closed 

      Wednesday: 12pm - 7pm

      Thursday: 10:30am - 7pm

      Friday: 10:30am - 7pm

      Saturday: 10:30am - 5:30pm

      Sunday: 11am - 6:30pm

 

  1. HOW DO I BOOK AN APPOINTMENT? 

      Two ways to book your bridal appointment:

  • Book online through our website (here)
  • Calling us at +1 (818) 619-5842 during business hours 

 

  1. WHAT IS YOUR PRICE RANGE?

      Regular gowns: $2,000 - $9,000 

      Sample Sale gowns: $1,000 - $2,000

 

  1. WHAT ARE YOUR ORDER TIMES?
  • Standard times: 6-8 months for most of our designers
  • Rush: available upon availability for each designer, usually for an additional fee.

  1. WHAT IS YOUR CRITERIA REGARDING GUESTS?
  • We allow up to 3 guests in addition to our bride, and do not allow anyone under 5 years of age.

    1. WHY IS MY CREDIT CARD NEEDED TO BOOK AN APPOINTMENT?
    • A credit card is required to cover the appointment cost of $35 USD. This would be used as credit towards your purchase if buying during this appointment. Note that there are no refunds for no-shows, or appointments canceled or rescheduled less than 48 hours prior to the appointment start time.
    • The card would be charged a $50 fee for any no-shows or appointments canceled or rescheduled with less than 48 hours to the appointment start time.

     

    1. DO YOU SELL GOWNS OFF-THE-RACK?
    • Yes - we do sell off the rack, but note that this is a smaller selection and it’s first-come first-serve.
    • Off-the-rack gowns are ideal for brides with wedding dates less than 5 months away
    • It's important to note that these are usually gowns that have been tried on in store and are 'lightly-loved' (not always brand new).

     

    1. DO YOU SERVE CHAMPAGNE?
    • For continued safety reasons, we continue not allowing nor serving champagne or any other alcoholic beverages in our showroom. However, there are a few places nearby that we recommend after saying YES!